Every radio station in the country is required to hold a public file. Moorlands Radio Ltd aims to operate within the terms and conditions of its licence at all times and welcomes comments about its output and website.

Company Name: Moorlands Radio Limited
Registration Number: 5612521
Ofcom licence number: CR-161

More information on the Public File can be found at the Ofcom website. The Office of Communication is the independent regulator and competition authority for the communications industry within the UK. It has responsibilities for radio, television, telecommunications and wireless communications services.

As a station licensed by Ofcom, we are required to abide by a number of Key Commitments. These can be viewed by clicking here. This public file and our Key Commitments are our set of promises to you about the level of service we provide to the Staffordshire Moorlands.

CONTACT DETAILS
You will find our general contact information on our Contact Us page.

COMPLAINTS
If you have a complaint about something you have heard on Moorlands Radio you should, in the first instance, contact the station via telephone on 01538 382010. If you are not satisfied with the response to your complaint, you may take it to the regulator, Ofcom, via their website.

AUTOMATION AND LOCAL PROGRAMMING
The vast majority of our programmes are produced and presented locally from our studios in Leek. Our broadcasting is predominantly live with an automated music playout broadcast overnight from 12 midnight until 7am the next morning.

Specialist programming broadcast between 10pm and 12am is pre-recorded “as live” content. It may occasionally be necessary to replace some other off-peak shows with recorded content, but this will be made clear on air. Our live and local hours exceed those required by our Key Commitments.

SPECIALIST PROGRAMMING
Moorlands Radio offers specialist programming covering a variety of musical genres from 7pm until 12am each weeknight. More information can be found from our schedule pages.

LOCALNESS AND FORMAT
Moorlands Radio is a local radio station catering for its community. Focusing on the interests and issues affecting the Staffordshire Moorlands – from travel news to what’s on, local anecdotes to public service information and regularly updated weather forecasts. We welcome listener and community involvement in all aspects of our programming and are happy to receive comments and responses to programmes broadcast. Music from local artists is heavily emphasised in both our daytime and specialist programming.

NEWS INFORMATION
Moorlands Radio provides news bulletins (supplied by IRN) containing national and international news, with local weather updates, every hour from 7am to 10pm. Local news bulletins are provided nine times a day on weekdays, at 07.30, 08.30, 09.30, 10.30, 11.30, 12.30, 16.30, 17.30 and 18.30. At weekends, we provide local news at 07.30, 08.30 and 09.30.

We aim to cover a wide variety of issues affecting local people in our news bulletins and topics regularly broadcast include local politics, culture, rural issues, business, employment, environment and education.

Outside news bulletins, Moorlands Radio prides itself on providing significant local speech content — including interviews, features and discussions about local issues.

Our news team currently consists of:

• Gary Shenton

To get in touch with the news team, just email news@moorlandsradio.co.uk or call 01538 382010

Printed copies of this Public File are available on request via post or from the Moorlands Radio reception.