Royal Mail Misses Annual Delivery Targets But Hails Progress Amid 500m Plan
Royal Mail has missed its delivery targets for another year, but said more first-class mail has been sent on time over recent weeks after pledging to invest £500 million in improving its service. Some 75.7% of first-class mail arrived the next working day over the 12 months to the end of March, according to the latest quality of service report. This was slightly less than the 76.3% achieved […]