Privacy Policy

Privacy Policy

Last Updated: 26th May 2026

Welcome to Moorlands Radio. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website located at Moorlands Radio and any related services operated by us.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are

Moorlands Radio is responsible for the operation of this website and the handling of personal data collected through it.

Contact Information

Moorlands Radio
Email: directors@moorlandsradio.co.uk
Website: www.moorlandsradio.co.uk
Address: 3 Stockwell Villas, Leek, Staffordshire, ST13 6DN
Phone: 01538 381037

2. Information We Collect

We may collect and process the following types of personal information:

Information You Provide Voluntarily

This may include:

• Name
• Email address
• Phone number
• Postal address
• Competition entries
• Messages submitted through contact forms
• Requests, feedback, or correspondence

Information Collected Automatically

When you use our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Website usage data
• Cookies and analytics data
• Streaming statistics

3. How We Use Your Information

We may use your information to:

• Respond to enquiries or messages
• Operate and improve our website and services
• Administer competitions or promotions
• Monitor website performance and analytics
• Prevent misuse or unlawful activity
• Comply with legal obligations
• Communicate important updates relating to our services

We only process personal data where we have a lawful basis to do so under UK data protection law.

4. Cookies and Analytics

Our website may use cookies and similar technologies to:

• Improve website functionality
• Analyse visitor behaviour
• Monitor website performance
• Remember user preferences

Some cookies may be provided by third-party services such as analytics providers or embedded media platforms.

You can control or disable cookies through your browser settings.

5. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third-party providers where necessary to operate our services, including:

• Website hosting providers
• Analytics providers
• Email or communication services
• Streaming or media platforms

We may also disclose information where required by law or to protect our legal rights.

6. Data Retention

We retain personal information only for as long as necessary to:

• Fulfil the purposes outlined in this Privacy Policy
• Meet legal or regulatory requirements
• Resolve disputes
• Enforce our agreements

7. Your Rights

Under UK data protection law, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Object to certain processing activities
• Request restriction of processing
• Withdraw consent where applicable
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us using the details provided below.

8. Third-Party Links

Our website may contain links to external websites or services.

We are not responsible for the privacy practices or content of third-party websites. Users access such sites at their own risk.

9. Data Security

We take reasonable technical and organisational measures to protect personal information against:

• Unauthorised access
• Loss
• Misuse
• Disclosure
• Alteration
• Destruction

However, no internet-based service can be guaranteed to be completely secure.

10. Children’s Privacy

Our website is not intended for children under the age of 13 without parental or guardian supervision.

We do not knowingly collect personal data from children without appropriate consent where required.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page and become effective immediately upon publication.

Continued use of the website after updates constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Moorlands Radio
Email: directors@moorlandsradio.co.uk
Website: www.moorlandsradio.co.uk
Address: 3 Stockwell Villas, Leek, Staffordshire, ST13 6DN
Phone: 01538 381037

Information Commissioner’s Office (ICO)

If you are unhappy with how your information is handled, you have the right to lodge a complaint with the UK Information Commissioner’s Office.

Information Commissioner’s Office (ICO)